Patient Rights

Patient Rights

Patient rights are very important to Four Seasons. We encourage you to familiarize yourself with these rights using the links below:

• Patient Rights Regarding Privacy – Notice of Privacy Practices
• Patient Rights & Responsibilities

Reporting Concerns

Your quality care and safety is important to us. If you have any unresolved complaints regarding patient care or safety issues, you may communicate them by doing the following:

1. Report complaints via Compliance Hotline: Call 828.233.0399
   • Report anonymously
   • Available 24/7
   • Reports immediately routed to the appropriate leader

If your concerns cannot be resolved by Four Seasons, you may report them to our accrediting body or the state agency listed below:

The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Toll Free: 800.994.6610

Division of Health Services Regulation
2701 Mail Services Center
Raleigh, North Carolina 27699-2701
Toll Free: 800.624.3004