Four Seasons Home Care Awarded Home Care Pulse Awards 5th Year in a Row
Four Seasons Home Care Receives 2023 Best of Home Care® – Top 100 Leader in Experience Award and More!
Four Seasons Home Care is proud to announce that it received the distinguished 2023 Best of Home Care –Top 100 Leader in Experience Award from Home Care Pulse (HCP), the leading firm in experience management for home care. The Top 100 Leader in Experience Award is the highest recognition awarded by HCP and is only awarded to 100 home care businesses in North America. Recipients must consistently rank among the very highest in 10 or more quality metrics. As a Top 100 Leader in Experience Award recipient, Four Seasons Home Care is recognized among the very best home care providers participating in the nationwide HCP Experience Management Program. Four Seasons Home Care also received the following awards for the 5th year in a row:
- Leader in Experience
- Provider of Choice
- Employer of Choice
“The Home Care Team works diligently, every day, to maintain the highest level of client and employee engagement. We review every survey response and make sure that if there is anything that we can do better, we do it. It is an honor to be recognized for our efforts to provide excellent care and positively impact the lives of our clients and to support and give positive recognition to our wonderful caregivers,” says Mary Jo Powers, Director of Four Seasons Home Care.
To qualify for this award, 10% of an agency’s clients and employees were interviewed each month by HCP. Over a 12-month period, Four Seasons Home Care received high client and caregiver satisfaction ratings in areas such as caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, and more. Feedback from clients and employees, as well as quality benchmarks from HCP, clearly demonstrated Four Seasons Home Care’s commitment to excellent care.
“Four Seasons is dedicated to providing the highest quality of care and support to our community, and this recognition once again demonstrates this commitment. Positively impacting lives is why we strive to consistently provide better care every day. Thank you to our community for trusting us and to our employees for providing trusted care,” says Four Seasons President & CEO, Dr. Millicent Burke-Sinclair, Ed.D, MBA, MLAS, SPHR®, SHRM SCP.
“At HCP, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Todd Austin, President of HCP. “When we see agencies like that have so effectively provided outstanding care and employment experiences, we know we’re on the right track. Four Seasons Home Care has worked extremely hard to prioritize high-quality care and employment, and their work hasn’t gone unnoticed. This award allows them to show proof of quality to potential clients and caregivers.”